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Student Support Services

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Students at the Institute of Health & Management (IHM) have access to a range of support services. If you are a student and you are not sure who is the best person to help, a Student Support Advisor can provide you with information or a referral if they are unable to address your inquiry directly. Here are some links that students seeking support may find beneficial.

IHM maintains an open and fully operational reception desk at its campuses from Monday to Friday from 8.00am–5.30pm to ensure students have access for administrative support during class times. For flexibility, IHM also uses a Quick Enquiry online form so that students can raise queries and/or concerns outside office hours’

Dr Prerna Khawas – Registrar

Qualifications:

  • 2016 Doctor of Philosophy (Tezpur University, India)
  • 2009 Master of Technology – Food Engineering (Sam Higginbottom University of Agriculture, Technology and Sciences, Allahabad, India)
  • 2007 Bachelor of Technology – Biotechnology (Sam Higginbottom University of Agriculture, Technology and Sciences, Allahabad, India)

Academic /Professional Experience:

  • Registrar – Institute of Health & Management, Australia
    March 2020 – Present
  • Student Administration Officer – Institute of Health & Management, Australia
    June 2018 – February 2020
  • Volunteer Research Fellow – Centre for Environmental Sustainability and Remediation, School of Science, RMIT University, Melbourne Australia
    October 2017 – March 2018
  • Junior Research Fellow -Department of Food Engineering & Technology, Tezpur University, India
    July 2011 – March 2016
  • Senior Research Fellow -Central Agricultural University, Sikkim, India
    August 2009 – June 2011

Swathy Bala Puthenveedu – Student Administration and Support Officer

Qualification:

  • 2012 Bachelor of Technology, Kannur university of Science and Technology

Experience

  • October 2019 to current, Student Administration and Support Officer, Institute of Health and Management
  • Nov 2017 – May 2020, Customer Support, Vista print

Deepak Aeloor – Student Administration and Support Officer

Qualification:

  • 2017 Master of Business Administration, Pondicherry University
  • 2013 Master of Technology-Computer Science and Technology, Shivaji University

Experience

  • June 2020 to current Institute of Health and Management, Student Administration & Support Officer
  • Aug 2020- April 2020 Holmes Institute, Student Service Office
  • June 2014-June 2020 St.John College of Engineering & Management, Mumbai, Assistant Professor

Lini Varghese – Student Administration and Support Officer

Qualification:

  • Masters in Project Management, La Trobe University
  • Bachelor in Engineering (Electronics and Telecommunications), Pune University (India)

Experience

  • Institute of Health and Management, Student Administration & Support Officer, Nov 2018- till date
  • Tata Communications Transformations Services Ltd., Pune, Customer Service Executive, October 2016- June 2018

Sriram Ragunathan – Student Administration and Support Officer

Qualifications:

  • Master of Business Administration, University of Ballarat, 2013

Experience:

  • Institute of Health and Management Administration Officer, April 2019 – Till Date
  • Australian Global College, Liverpool, Administrative Assistant, Jan 2018 – Mar 2019
  • Australian Technical and Management College, Sri Lanka, International Student Administrator June 2014 – Sept 2017
  • Qatar Engineering and Construction WLL, Qatar, Accounts Coordinator, Oct 2013 – May 2014
  • HSBC, Sri Lanka, Fund Administrator Sep 2010 – Oct 2013

Sikha Sajeendaran – Student Administration and Support Officer

Qualification:

  • Bachelor of Technology in Civil Engineering

Janee Jamaludeen – Student Administration and Support Officer

Qualifications:

  • 2018, Master of International Affairs & Security, Murdoch University, Australia,
  • 2013, MBA – HR& Marketing, Kerala University, India
  • 2011, Bachelor of Commerce, Kerala University, India

Experience:

  • August 2020 – Current | Institute of Health and Management Student Administrator and Student Support / Research & Learning Support Officer
  • December 2019 – August 2020 | Institute of Health and Nursing Administration Officer / Research & Learning Support Officer
  • May 2019 – July 2019| Giroud Pty Ltd Business & Operations Manager
  • February 2018 – March 2019| DXC Technolog Analyst/Junior Consultant
  • December 2016 – February 2018| McDonalds Crew Member
  • February 2014 – October 2015| Commodity Online Pvt Ltd Sales Coordinator
  • July 2013 – January 2014| Kotak Mahindra Bank Assistant Acquisition Manager

Alex Oommen – Librarian and E-Resources Coordinator

Qualifications:

  • Bachelor of Library and Information Science – Karnataka State Open University, Mysore
  • Masters in Libary and information Science – Karnataka State Open University, Mysore
  • Bachelor of Library and Information Science – Boxhill Institute Melbourne
  • Certificate IV in Training and Assessment – Boxhill Institute Melbourne

Experience:

  • Feb 2018 – September 2020 Librarian, Edith Cowan university/ Victorian Institute of technology
  • Oct 2015 – July 2009, Librarian, Saintgits Groups of institutions
  • March 2016 – Feb 2018 Volunteer Heritage Arcade Digitisation, Dandenong Council,
  • July 2011 – June 2012, Guest Lecturer, Department of Christianity, University of Mysore.

Payel Ghosh – Research and Learning Support Officer

Qualifications:

  • Master of Education (taught), University of Edinburgh, UK

Experience:

  • 2020 –Present, Research and Learning Support Information Officer, Institute of Health and Management, NSW, Australia
  • 2019–2020, Marketing Manager, Student Recruitment, ETEA College, Sydney, NSW
  • 2019 -2019, Marketing Officer, Student Recruitment, Richmond College, Sydney, NSW
  • 2014 -2018, Senior Education Consultant, Consulting, Abu Dhabi Education Council, Abu Dhabi, United Arab Emirates
  • 2010 -2014, Counsellor, Mentorship, Eton House Group of Schools, London, United Kingdom

Rimna Karunan – Research and Learning Support Officer/ Lab Simulation Officer

Qualification:

  • Master of Professional Engineering (with a major in Biomedical Engineering)

Experience:

  • Laboratory Assistant- Jul 2019 – Sep 2020 Institute of health and management (IHM), Sydney
Student Support Officer (eMail) Complaints and Appeals Library Counselling Education Services for Overseas Students (ESOS) Emergency Services Support Services Policy and Procedure Download File

Enquire Now!